Enterprise

Infrastructure your compliance team can sign off on

Banks, insurers, and telcos run critical message traffic on FortWave. Dedicated capacity, contractual uptime, and people you can actually reach.

What an enterprise agreement includes

Dedicated throughput

Reserved capacity for high-volume traffic, so your critical messages never queue behind anyone else's.

99.9% uptime SLA

A contractual availability commitment with redundant routes across every network we connect to.

Sender ID governance

Registered, protected sender IDs with carrier-level approval so nobody else can send under your brand name.

Regional data handling

Message data processed under the regulatory requirements of the markets you operate in, with retention rules you control.

Named local support

A real account team on your timezone, not a ticket queue in another hemisphere.

Volume agreements

Committed-volume pricing, invoicing, and payment terms that fit procurement instead of fighting it.

Pricing and terms that fit procurement

High-volume senders get custom per-message pricing across SMS and WhatsApp, committed-volume agreements, dedicated throughput, and invoicing on your procurement terms.

Custom per-message rates

Per-message pricing across SMS and WhatsApp, set around your traffic rather than the public tiers.

Committed-volume agreements

Agree a committed volume in exchange for a lower per-message rate.

Dedicated throughput & SLA

Reserved capacity and a contractual uptime commitment for your critical traffic.

Invoicing and payment terms

Invoices and payment terms that follow your procurement process instead of prepaid top-ups.

FAQ

Enterprise questions

Who is the enterprise offer for?

Organisations with high or critical message volumes, such as banks, insurers, telcos and public services, that need dedicated capacity, an SLA or custom terms. Above one million SMS a month, rates are always agreed with you.

Do I need an agreement to start sending?

No. Anyone can create an account, top up and send at the published rates, with no contract. An enterprise agreement is for when you want custom rates, dedicated capacity or invoicing.

How do we get started?

Tell us which channels and countries you send to and your expected volume. We typically reply within one business day with a proposal.

Let's build your rate

Tell us about your traffic and we will come back with a proposal, typically within one business day.