SMS credits
Buy SMS credit bundles from the dashboard. Each SMS you send uses credits from your balance, at the rate for your monthly volume.
Pricing
Pay only for the messages you send, in your local currency. SMS and WhatsApp are priced and billed separately, so use one channel or both.
Per message, in Burundian francs. The more you send each month, the less you pay per SMS.
| Monthly volume | Price per SMS | Savings |
|---|---|---|
| 0 – 10,000 Minimum top-up BIF 50,000 | BIF 35 | Base rate |
| 10,001 – 100,000 | BIF 33 | ~6% |
| 100,001 – 1,000,000 | BIF 30 | ~15% |
| 1,000,000+ | Custom | — |
Meta prices each template message by category and destination country. Our published rates for Burundi and Rwanda are below.
| Category | Burundi | Rwanda |
|---|---|---|
| MarketingPromotions, offers, and re-engagement campaigns | BIF 300 | RWF 50 |
| UtilityOrder updates, payment confirmations, and account alerts | BIF 100 | RWF 15 |
| AuthenticationOne-time passcodes and login verification | BIF 100 | RWF 15 |
| Free-form repliesText and file replies within 24 hours of the customer's last message. Each file counts as one message | BIF 100 | RWF 15 |
Where each channel delivers, and where its rates are published.
| Channel | Delivers to | Published rates |
|---|---|---|
| SMS | Every telecom network in Burundi. Other countries on request. | Burundi, in BIF |
| WhatsApp Business | Any country where WhatsApp is available. | Burundi (BIF) and Rwanda (RWF). Other countries quoted. |
Sending somewhere else? Tell us your destinations and expected volume, and we will quote your rates. Get a quote
Buy SMS credit bundles from the dashboard. Each SMS you send uses credits from your balance, at the rate for your monthly volume.
WhatsApp has its own wallet, separate from SMS credits, in BIF, RWF or USD. Top up the amount you choose; each message is charged at its category rate.
Start when you are ready and only pay for what you send. Prices on this page are what you are charged.
High-volume senders get custom per-message pricing across SMS and WhatsApp, committed-volume agreements and invoicing on your terms.
Explore enterpriseFAQ
Prices start at BIF 35 per SMS and drop to BIF 30 as your monthly volume grows, with custom rates above one million messages a month. The minimum top-up is BIF 50,000.
It depends on the message category and the destination. In Burundi, a marketing template costs BIF 300, and utility, authentication and free-form messages cost BIF 100. In Rwanda, they cost RWF 50 and RWF 15. Rates for other countries are quoted.
No. SMS and WhatsApp are independent and billed separately. Use either one, or both from the same account.
Yes. SMS outside Burundi and WhatsApp outside Burundi and Rwanda are priced per destination. Tell us where you send and your expected volume, and we will quote your rates.
Yes. SMS prices drop automatically as your monthly volume grows. Above one million SMS a month, or for high WhatsApp volumes, we agree custom rates with you.
Create an account and top up. Sending large volumes? Talk to us about custom rates.