Add and import contacts
Add contacts one by one or import a CSV file, organise them into groups, and undo an import.
Saved contacts and groups let you send SMS to many people without typing numbers. Manage them under Workspace → Contacts, which has three tabs: Contacts, Groups and Imports.
Add a contact
- Select Add Contact.
- Enter a Name and a Phone Number in international format, for example
+25779123456. - Optionally choose one or more Groups and a primary group, then save.
Import a file
- Select Import Contacts. You can start from our CSV template.
- Prepare a CSV or TXT file (up to 10 MB) with a
phonecolumn (required) and anamecolumn (optional). - Optionally choose a group to add every imported contact to, then upload the file.
phone,name
+25769803000,Alice
+25779123456,JeanFollow the import in the Imports tab. It moves from Pending to Processing, then Completed or Failed, and shows how many rows were imported and skipped. Rows are skipped when the number is missing its country code, is invalid, or is already a contact.
Undo an import
In the Imports tab, Undo Import permanently deletes the contacts that import created. Use it if you uploaded the wrong file.
Groups
Create groups in the Groups tab with Add Group. A group that still has contacts can't be deleted; move or remove its contacts first.
Still need help?
Our team answers Monday to Friday, during business hours (CAT).